Exactly how we work in Stratford: free survey, written itemised quote, no call-out fee, a 10-year guarantee, and honest advice — from first call to finished roof.
Tell us the job in 30 seconds. No pushy sales, no call-out fee.
From first call to finished roof: a free survey, a written itemised quote within 24 hours, no call-out fee, work done to standard, and a 10-year written guarantee. You deal with local roofers, not salespeople.
We keep it simple and transparent, because roofing has a reputation homeowners are right to be wary of. Here is exactly what happens when you get in touch — no mystery, no pressure.
A quote from us tells you what you are paying for. It names the repair or the covering, the materials and their standard, the access method, and the guarantee — not a single lump-sum figure you have to take on trust. That matters because the honest way to compare roofers is to make sure each is pricing the same thing. If another quote is vague, ask them to itemise it the way we do; the differences usually explain themselves.
Where a job might not be needed at all — a repair where someone else quoted a re-roof — we will say so. A survey that ends in “yours is fine, here is the small fix it needs” is a good outcome.
For an active leak or storm damage, the priority is stopping the water, not paperwork. Call us, we triage over the phone, and a local roofer heads out to make the roof safe — typically within a couple of hours in daytime hours — with the permanent repair quoted once the crisis is over. There is no call-out fee, and during a named storm we prioritise the most dangerous jobs first and tell you honestly where you are in the queue.
We are not a national call-centre passing your job to a stranger. We work Stratford-upon-Avon and the surrounding Warwickshire towns and villages every week, so we know the housing, the weather and the roofs before we arrive — which is what lets us quote accurately and get the detailing right first time. You deal with roofers, not salespeople, and the same team that quotes the job does it.
Ready to start? Call 01789 509542 or book a callback and we’ll be in touch, usually within a couple of hours during working hours.
You do not need to take a day off. For most external work you do not need to be home at all — we can access the roof, carry out the job and send you photos and the sign-off afterwards. Where we do need access inside, for a loft inspection or a Velux, we’ll agree a time that suits. We protect the areas we work around, keep noise and mess to what the job genuinely requires, and never leave a roof open overnight. If anything unexpected turns up once we’re up there — hidden timber rot, say — we stop, show you, and agree it before carrying on. No surprises on the invoice.
When the work is done we clear the site, take our waste away, and hand over your written 10-year workmanship guarantee along with any manufacturer warranties. Keep it safe — it is transferable if you sell, which is a genuine selling point. If anything ever seems off with work we’ve done, one call brings us back; standing behind the job is the whole point of being local and accountable rather than a name that vanishes after payment.
We cover Stratford-upon-Avon and the surrounding Warwickshire towns and villages — Warwick, Leamington Spa, Kenilworth, Alcester, Henley-in-Arden, Shipston-on-Stour, Wellesbourne, Bidford-on-Avon and the villages between. If you’re near Stratford, we almost certainly cover you; call 01789 509542 and ask.
When you call us, you reach people who actually do the roofing, not a call-centre reading from a script. The same local team surveys your roof, quotes it and carries out the work, so nothing is lost in translation between a salesperson and a subcontractor. We are fully insured and work to NFRC-registered standards, and we are happy to show proof of both before you commit to anything. If you would like to see examples of our work or speak to past customers in your part of Stratford, just ask — we would rather you felt sure than rushed.
Whether it is a slipped tile, a leak, a full re-roof or just an honest second opinion on someone else’s quote, the first step is the same and it is free: a survey, a plain-English explanation of what your roof needs, and a written price. Call 01789 509542 or book a callback online, and a local Stratford roofer will be in touch, usually within a couple of hours during working hours. No call-out fee, no obligation, no pressure.
No — never, including for emergencies. We only charge for work you agree to after a free, written quote.
Usually within 24 hours of the free survey. The quote is fixed and itemised, naming the work, materials, access and guarantee.
A 10-year written workmanship guarantee, transferable if you sell, plus the manufacturer warranties on tiles, membranes and lead.
Yes. If a repair is the right answer where someone else quoted a re-roof, we'll say so — an honest “yours is fine” is a good survey outcome.
We triage over the phone and typically make a roof safe within a couple of hours in daytime hours, with no call-out fee and the permanent repair quoted afterwards.
Yes — we are fully insured and work to NFRC-registered standards, and we're happy to show proof.
Yes — you deal with local roofers throughout, not a salesperson who hands the job to a subcontractor you never met.
Free survey, honest advice, no call-out fee. Call now or book a callback within 2 hours.
01789 509542